If it was shipped on July 10 why did I never get an email saying 'your order has shipped?' Versatility is their middle name, so layer them up when it's chilly, too. Emailed, and when they located what had happened, my dress was cancelled. I was never notified. Although they assured me the credit would be there....Well folks, there was NEVER any credit. If it's in stock in PA, I get something within a few days; if it's coming from the U.K., it may take 7-10 days, and that is fine with me. I looked at all the tags and it read "MADE IN CHINA"!The name of the website is really misleading.

I paid $25.50 + tax and for these rompers and was informed that I could either keep the defective rompers or return the PAIR for a $10 credit since these were out of stock. A simple letter or number can make the difference in saving a substantial amount on your overall order total. It does not stand by its own offers and even when those offers are made in writing! I've now called customer service twice and sent an email and yet still this junk is filling my mailbox at home. In particular, I liked their classic summer dresses, and the fact that most were made of 100% cotton.The overall quality seems to have gone down.Also, while they like to play-up the British angle (sounds more sophisticated), I think they are in fact more US-centric (so lower quality and customer service).My most recent order, I placed online on July 9, with an auto-reply that 'we'll let you know when your order has shipped'. So much for this company's "sustainability" claim, not to mention its claim of engaging in ethical business practices.

Quality has declined so between the quality and unsuccessful promised delivery I am finished with Boden. Shortly after, I received an email offering me a 15% discount. Claim your business to immediately update business information, respond to reviews, and more! **** Update ****since corresponding with Boden about my dissatisfaction, they eventually provided a full refund on my son's pants (without return) and offered a credit for the rompers (or a full refund should I want to return them).

And the website address on the returns paperwork to track your return was wrong. !Confused about negative reviews as my order came within a week of ordering & when calling customer service always received a very knowledgable customer service representative. Also, it was very clean.

Join the Boden grapevine and be first to hear about news, offers and silly stuff, By signing up we will send you marketing stuff. I love the catalog and while it's not in my budget to shop all things Boden, I'm very pleased with the clothes I've purchased from them, about six items over the last three years. Although they assured me the credit would be there....Well folks, there was NEVER any credit. Discover Christmas. They track my order & always let me know exactly where my order is. Why did I never receive the actual order? So, I just placed an order and they told me to put in the "special comment" section about my missing credit, they would correct it after I sent the order in. Are they allowing in-store shopping? "Extremely professional & pleasant. Shop New In. I will not purchase from this brand of stores again. I looked at all the tags and it read "MADE IN CHINA"!

So basically, pay for your order and we will manually go through and credit it. I only heard of them recently.

I got these clothes in the mail and the quality is trash. My Bag. In particular, I liked their classic summer dresses, and the fact that most were made of 100% cotton. And why, 11 days after my order was supposedly 'shipped', why would I then receive an email saying that ONE of my items is no longer available? Absolutely Fantastic cloths, customer service & style! Browse high-quality British fashion in bold colors, styles, and prints.

They oversold my order and not only emailed me to apologize, and returned my money-but said I could order ANY three items charge free for my troubles. Credit is never issued back to my charge card. I used to be a big fan of this company. Boden By Me Gallery; If you have any questions about your order, please visit our Covid-19 FAQs Free delivery over $200.

Also, it took a total of 3 weeks from the time I mailed the sale item back to them (from a location 70 miles from their Pittston, PA, return center) to receiving the store credit letter (2+ weeks just for their website to acknowledge the return). ALSO, never notified. Now we're on to the BBB to see if they can get me unsubscribed. Fantastic custom invitations. No insurance that you will get your items and if you don't, they will send you to Usps , or to your credit card company.

I called Customer Service 3 times and got 3 completely explanations. View our Privacy Notice. Why did this item show as 'available' when I ordered it??!! This was the very first time I had ordered from BodenUSA. Explore stand-out shades and seriously soft fabrics at Boden. See how some seriously stylish people are wearing our clothes. Unique and beautiful gifts for all ages. I only heard of them recently. For the cost i'd expect much better. For this company, it is wise to keep tracking return making sure refund is issued back to you.

I ordered a skirt that was IN STOCK.

Horrible quality material and fit. I still will not order from them again - all of the comments by other yelp reviewers are true! Learn more.

I've upgraded them to 2 stars. Nothing like it in Miami. Whenever I'm stuck for a gift, I always find inspiration. I used to be a big fan of this company.

I'm astonished. I was so turned off that I asked the customer no-service rep to delete my account. I normally don't do this trusting most companies are honest about their return policy. Does Boden offer free shipping for my order? Women Men Girls Boys Baby. Discover Christmas. Amazing fabrics, everything is packaged well, everything is lined, beautiful patters...really it is all made much better than what we can get here in the states. Get that festive feeling. This company sends unsolicited junk mail then doesn't provide an easy way to unsubscribe. Boden's has plenty of coupon codes to chose from to save money on your purchases. Everything has been really high quality. Give them a try and you will be addicted :). They said it was shipped on July 10. Absolutely Fantastic cloths, customer service & style!! I was excited to find Boden USA, which markets itself as "sustainable" and "ethical." Close . However he was UNable to find my account, even though I was online LOOKING at my account as he checked. New around here. After lots of requests from you lovely lot, we’ve created face coverings featuring our signature prints and colours. Find something for every member of the family in our women's, men's, and childrenswear sale. Once you get on this company's mailing list you will never get off.

Get some serious dress-piration (it's a thing) with our collection of women's dresses. Tops and T-shirts Knitwear Dresses Skirts Shoes and sneakers Swimwear.

What shady, SHADY business.Also, my $50 gift card was mysteriously lost somewhere between their place of business and UPS.

Thanks to the real families and socially distanced crew who made this film. I had to track someone down to tell me. )That was the only email I got from them.

Additionally, I bought a pair of lined cargo pants with "Warrior" knees for my 4 year old. placed an order the beginning of April and still not delivered.


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